Effective Date: June 6, 2025
At Office Pro Commercial Cleaning Service, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and communications.
Information We Collect
We collect personal information that you provide to us directly, including:
- Contact Information: Name, email address, phone number, and billing details.
- Service Details: Address, preferred cleaning times, and specific cleaning requirements.
- Payment Information: Credit card details or other payment methods.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.
How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To schedule and perform cleaning services as requested.
- Communication: To send confirmations, reminders, and updates regarding your services.
- Payment Processing: To process payments and manage billing.
- Improvement of Services: To analyze usage patterns and enhance our website and services.
- Marketing: To send promotional offers and updates, with your consent.
SMS Communications and A2P 10DLC Compliance
By providing your mobile number, you consent to receive SMS messages from Office Pro Commercial Cleaning Service, including service updates, transactional information, and promotional content.
- Opt-In: You can opt-in to receive SMS communications by providing your mobile number through our website or other opt-in methods.
- Opt-Out: You can opt-out at any time by replying “STOP” to any message or contacting us at info@officeprocleaning.com
- Message Frequency: May vary based on your interactions with our services.
- Message and Data Rates: Standard message and data rates may apply.
SMS Terms & Conditions
- SMS Consent Communication:
The information Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
- Types of SMS Communications:
If you have consented to receive text messages from Office Pro Commercial Cleaning Service, you may receive messages related to the following (provide specific examples):
- Appointment reminders
- Follow-up messages.
- Coordinate on assigned works
- Billing inquiries
Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time.”
- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].
Example: : “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
- Opt-In Method:
You may opt in to receive SMS messages from Office Pro Commercial Cleaning Service in the following ways (This is an example. Please include the method used.)
- By submitting an online form
- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)
- Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
- Message frequency may vary
Important Note: This is a template. You must customize these terms and conditions to fit your specific business needs and legal requirements. Do not use this example as is.
You can opt out at any time by replying STOP or CANCEL to either number. For help or assistance, reply HELP or contact our support team directly at +1 (213) 933-2325 or +1 (949) 408-3838.
☐ Yes, I agree to receive text messages from Office Pro Commercial Cleaning Service sent from +1 (213) 933-2325 / +1 (949) 408-3838.
☐ No, I do not want to receive text messages from Office Pro Commercial Cleaning Service.